Support
How can we help?
Write to us at contacto@dinamify.com and we will get back to you as soon as possible. If it is about a venue's card, tell us which venue and the email you joined with.
Your club card
A venue's club card is yours: it shows your stamps, your member number and the reward. You can save it to Apple Wallet (iPhone) or Google Wallet (Android), or open it in your browser from the link we emailed you.
To collect stamps, show your card's QR code at the venue's counter. Your card updates by itself a few minutes later, in Wallet and in the browser. If a stamp does not show up, ask the venue to check it at their counter.
If you changed phones or deleted it, go to dinamify.com/pass/entrar with your email: we will send you a link to open your account and add each card again. Your stamps are not lost.
To remove it from Wallet: in Apple Wallet, open the card, tap ··· and then “Remove Pass”. In Google Wallet, open the card, tap ⋮ and then “Remove”. Removing it from your phone does not delete your account.
Your Dinamify account
At dinamify.com/pass/mi you can see all your clubs, your Global Pass network points and your redemptions, and set the allergens you want to avoid on menus. To stop receiving a venue's promotions, use the unsubscribe link at the bottom of those emails.
To delete your data or your whole account, follow the data deletion steps or write to us at contacto@dinamify.com.
If you have a business on Dinamify
Sign in to your dashboard at dinamify.app with your email: we send you a code to get in, no password needed. You can also sign in with your Google or Apple account. If the code does not arrive, check your spam folder or write to us.
For questions about the dashboard, your plan or billing, write to contacto@dinamify.com with the name of your business.
Who we are
Dinamify is a platform of IRON BULL SpA (Chilean tax ID 78.502.064-2), Colo Colo 379, office 706, Concepción, Chile. See also our terms (in Spanish) and our privacy policy.